During the initial years of its origin 800 numbers or toll free numbers were considered to be a luxury number. It was believed that this facility was only for million dollar businessmen and multinational companies. It was just an unfulfilled dream for small businesses and setups. The owners of this facility had to pay for all the incoming and outgoing call charges and also the cost of setting it up.

Major corporations were captivated by these 800 numbers and did not mind paying a large sum for the advantages it provided. They believed that the amount spent was justified because of the numerous benefits it provided. With the passage of time the costs of setting up and running an 800 number became more and more affordable. The reason their costs dropped was due to the increase in toll free service providers.

Soon the competition increased and the service became cheaper as per the basic principle of economics. Also the quality and the features that 800 numbers came with improved. As more and more time passed 800 numbers came up with no set up charges and also free trial periods. 800 numbers appeared in United Kingdom in 1960’s with the post office running such a facility. It was introduced in United States in the mid-1967 to reduce the need for telephone operators.

The early days of the existence of 800 numbers is now forgotten. It has become very common today for businesses and companies. Regardless of the size of the company it has its own toll free number facility. They motivate existing and prospective customers to call them. What started as a necessity approximately 40 years ago has now become a very important tool of marketing in businesses. It is absolutely indispensable a service now.